TERMS AND CONDITIONS

Payment:

On booking, 15% deposit by cheque to First Class Chauffeur Co. sent to the address on the website. Balance by cheque as above due 21 days before travel.

Corporate clients - payment must be received within 14 days of invoice.

Cancellation:
Notice of cancellation must be in writing.

The following will apply:
Within 1-6 days of travel no refund
Within 7-13 days of travel 50% refund
Over 14 days full refund.

Corporate clients:
Within 12 hours 50% will be invoiced.
13-24 hours 25% will be invoiced.
25-48 hours 10% will be invoiced.

Sub contracting:

We reserve the right to sub-contract to other companies in order to meet our obligations when necessary.

Baggage:

A reasonable amount of passenger luggage is allowed, but luggage, which in the opinion of the Chauffeur amounts to be excessive, will not be carried. First Class Chauffeur Company accepts no responsibility for any loss or damage to any luggage or property carried in or on the vehicle howsoever-such loss or damage is caused. Your baggage is carried by our Chauffeurs at your own risk please check that your luggage is loaded
into the vehicle before departing.

Delays:

All of our quotes include up to 40 minutes waiting time in respect of an airport meeting calculated from actual flight landing time after which an excess will be charged per 20 minutes or part thereof and must be paid direct to the Chauffeur (unless other arrangements have been made).
At cruise terminals waiting time starts 1 hour after the ship has docked after which an excess will be charged per 20 minutes or part thereof and must be paid direct to the Chauffeur (unless other arrangements have been made).

Parking:

All parking to be paid by the client. The Chauffeur will make every effort to keep this to a minimum.

General:

The Chauffeur will, unless specifically otherwise instructed by the Client will travel by the route which in his opinion is the best and most convenient whether it is the shortest or not.

The Chauffeur will make every effort to ensure that you arrive safely and on time at your destinations. First Class Chauffeur Comapny shall not be held responsible / liable for any delays that occur beyond it's control.

The Chauffeur has the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs or whose behaviour poses a threat to himself, vehicle or any other passenger.

First Class Chauffeur Company maintains a strict non-smoking policy and does not allow the consumption of food or beverages in any of its vehicles.

All vehicles are fully insured for passenger and third party claims under British law.

All Chauffeurs are Police vetted and hold a Local Authority Private Hire Licence.

All cars are inspected twice a year by the relevant Authorities.

Telephone: +44 (0)7803 619305
E-mail: info@firstclasschauffeurco.com